Shipping and Logistics Information

Shipping Timelines

A map showing shipping timelines for 10X Engineered Materials

Modes of Transportation

  • UPS Ground Parcel Shipping (Contiguous U.S. Only)
  • LTL Motor Freight
  • LTL Air Freight
  • LTL Air Freight Priority Express International
  • Container Ocean Going Freight
  • Container Air Freight
  • Pneumatic Bulk Truckloads
  • Pneumatic Bulk Railcars
  • Bulk Rail Cars
  • Intermodal Rail Containers

Shipping FAQs

What if I need to update my order?

If you need to update your order, please give us a call at (260) 209-1207. 

Can I ship to a PO Box?

No, we cannot ship to PO boxes.

Where can I find my tracking code?

Tracking numbers can be found on your account page.

What is the free shipping policy?
  • Only orders of $140+ (after discounts) qualify for free ground shipping within the contiguous US.
  • Orders to Hawaii, Puerto Rico, and Alaska do not qualify for free shipping at any order value or shipping method. 
When will my order ship?
  • Order by 11:00 AM ET for same-day shipping on parcel orders, including overnight and other expedited options.
  • LTL freight ships the next business day.
  • Weekend orders (after Friday 11:00 AM ET through Sunday) ship Monday.

Behind The Scenes With Our Shipping Supervisor, Dan Hipskind